How Shipping Works
We use private, insured drivers to safely handle and ship your custom lacquer pieces, ready to ship items and large furniture items to your home.
We are able to deliver our lacquered pieces and other large furniture items to the following states: Alabama, Florida, Georgia, South Carolina, Tennessee, North Carolina, Kentucky, Louisiana, Mississippi, Arkansas, Texas, Oklahoma, Missouri, Ohio, Illinois, New York, Pennsylvania, Virginia, West Virginia, Massachusetts, Connecticut, Maryland, Delaware, Rhode Island, New Jersey, New York and Washington D.C. If your state is not listed, please e-mail or DM us and we will try to accommodate with our private shippers!
Shipping rates are determined via zip code and are calculated at check- out. If located outside our region, please contact us via e-mail with your zip code and the piece you are interested in and we will try to outsource and accommodate. Please keep in mind shipping heavy furniture across the country can be pricey! Shipping quotes are calculated per individual piece and cannot be discounted.
We use small business shippers to hand deliver our furniture pieces to your home. Please allow 4 weeks for your piece to be custom lacquered and up to an additional 2 weeks for your piece to be shipped. You will be contacted with shipping updates once your item(s) are picked up by your driver. They will give you an estimated date and time window for delivery. Depending on your destination, your items will be delivered in 1-7 days.
Someone must be available to meet our drivers, if that is not possible, please have a safe space (covered porch or patio) for your piece to be delivered. If you happen to be out of town, please try to coordinate a family member, friend or neighbor to meet our shippers.
Your shipping includes ground floor and entry way/ foyer delivery by one driver. If you would like white glove shipping- your piece to be put in specific location of your home and/ or requires stairs, please contact us for an increased shipping rate. Our drivers are on a strict schedule for delivery, if unable for any reason to meet our drivers, they are unable to reschedule. Please make note of any special instructions prior to delivery.